Prices : Storage & removal boxes Ltd reserves the right to amend any of their prices without prior notice. Orders are accepted on the condition that goods will be invoiced at the prices quoted on date of order. Whilst every effort is made to keep the website prices accurate errors do sometimes occur, if found we will endeavour to contact you immediately with the option to agree to pay the difference or cancel the order in full. If we cannot contact you after 3 working days we will cancel the order and a full refund will be credited via your chosen payment method.
Value Added Tax (vat) : All orders for goods and services are subject to the standard rate of vat, on the net invoice value. The invoice date is the tax point for vat.
Payment : Where accounts have been approved for credit, payment for goods and services become due within 30 days of the date of the invoice, unless otherwise agreed. Storage & removal boxes Ltd, at its discretion, reserves the right to charge interest on any late payment from the date of invoice until the date of payment (whether before or after judgement). Storage & Removal Boxes can exercise this right in addition to any other rights it may have in respect of the goods or non-payment. Should our payment terms and conditions not be adhered to, we reserve the right to take action to recover all monies owed to Storage & Removal Boxes at that date, weather over-due or otherwise, and including any appropriate costs and interest.
Description of Goods : Storage & removal boxes will endeavour to correct and update any and all information about the company or product descriptions. We often take photographs and descriptions from manufacturers own literature so it is possible that shades of colour may be different or descriptions could change without our immediate knowledge. We reserve the right to remove or put an item on hold if we are out of stock or have any issue with the supplier/ manufacturer with regards to both quality or supply.
Sellers Retention of Property : 5.1 : The goods shall be at the buyers risk from point of delivery. 5.2 : In spite of the delivery having been made property in the goods shall not pass from the seller until: 5.2.1 : The buyer has paid the price plus vat in full; and 0.2.2 : no further sums whatsoever shall be due from the buyer to the seller 5.3 : Until property in the goods passes to the buyer, the buyer shall hold each of the goods on a fiduciary basis as bailee for the seller. The buyer shall store the goods (at no cost to the seller) separately from all other goods and marked in such a way that they are clearly identified as the sellers property. 5.4 : notwithstanding that the goods remain property of the seller, the buyer may sell or use the goods in the ordinary course of the buyers business at full market value for the account of the seller. Any such sale or dealing shall be at all material times identified as the sellers money. 5.5 : The seller shall be entitled to recover the price (plus vat) notwithstanding that property in any of the goods has not been passed from the seller 5.6 : Until such time as property in the goods passes from the seller, the buyer shall upon request deliver up such goods which have not ceased to be in existence, or resold to the seller. If the buyer fails to do so, the Seller may enter upon any premises owned, controlled or occupied by the buyer where goods are situated and repossess the goods. 5.7 : The buyer shall not pledge or in any way charge by way of security for any indebtedness any goods which are the property of the seller. Without prejudice to the other rights of the seller, if the buyer fails to do so all sums whatever owing by the Buyer to the Seller shall forthwith become due and payable. 5.8 : The buyer shall insure and keep insured goods to the full price against “All Risks” to the reasonable satisfaction of the seller until the date which the property in the goods passes from the Seller, and whenever requested by the seller, produce a copy of the policy of insurance. Without prejudice to the other rights of the Seller, if the buyer fails to do so all sums whatever owing by the buyer to the seller shall forthwith become due and payable. 5.9 : The buyer shall promptly deliver the prescribed particulars of this contract to the registrar in accordance with the Companies Act 1985 Part XII as amended.
Undelivered Goods : Goods will not be left without a signature unless given express permission to do so in writing (when ordering online is sufficient), giving a safe place to leave the goods. If no one is available to sign for the goods they will be returned to the courier’s local depot to await further instructions. If after 3 days there is no response the goods will be returned to us. If returned, the order can be cancelled less the delivery charge and any reasonable return charges or redelivered for an extra charge of £8.95. We cannot guarantee to offer next working day delivery as events such as weather conditions, accidents and excess traffic can cause a driver to overrun their allowed working drive time.
Complaints and Claims : a) Complaints must be lodged within three days from receipt of the goods. The return of goods will not be accepted unless the seller or its representative shall first have had the opportunity of examining them and have agreed to their return. b) Claims in respect of damage, short or non-delivery will not be entertained unless notified in writing/ or by email to the seller within three days of delivery.
Return of Goods : Goods can only be returned for credit if in as new condition and by agreement with Storage & removal boxes. Where goods have been supplied in accordance with the customers’ instruction returns will be subject to a handling charge of 20% of the invoice value plus the original delivery charge. Note : Customer has to return the item within 14 days.
Damaged Goods : If goods are delivered damaged, where possible refuse delivery and once we receive them back we can check and resend new items. Please email or telephone us as soon as you realise there is a problem so that we can deal with any issues immediately.
Contract : Placing an order online is an offer to us to order the goods specified, we in turn will acknowledge your order by sending you an email with the order details attached. Please check the order is correct and contact us immediately if there are any errors. This email is only and acknowledgement of your order and no contract is formed until we accept the order until they are despatched. You can find details of your order by logging in at anytime.
Privacy : The data protection act means none of your personal data including email address or telephone number can be sold or passed onto any third party other than the operator of this website.
Contact address : The Box Warehouse is the trading name of and owned by Storage & Removal Boxes Ltd, whos registered address is 39 Blythe Road, Coleshill, Birmingham B46 1AF
